Privacy Policy

HGP Architects Limited. consider your privacy to be of the upmost importance. The Privacy Policy outlined below and Cookie Policy, explains the way in which we collect, process and protect your data.

WHAT PERSONAL DATA DO WE HOLD?

When you use our website, we may collect and process the following data about you: details of your visits to our website and the resources that you access, including, but not limited to, traffic data, location data, weblogs and other communication data; information provided to us when you communicate with us for any reason.

If you are a client or Supplier, we may currently hold up to five categories of personal information about you including: your name; business email address; business postal address; business telephone number; mobile phone number.

WHERE DID WE GET YOUR DATA FROM?

Your personal data was collected through one of the following means: your use of our website; your email correspondence with ourselves; your completed Client Questionnaire document; your company invoices.

WHAT IS OUR PURPOSE FOR HOLDING YOUR DATA?

We use your details so that we can communicate with you by post, email, or phone and to inform you of our services, carry out our contracted services, invoice you for those services or contact you regarding the services you provide for us.

As a client or Supplier, our lawful basis for holding your information is that processing is necessary for the performance of a contract to which you are party to, or in order to take steps at the request of yourselves prior to entering a contract. These contracts include contract for the provision of architectural services to yourselves and contract to supply goods and services to ourselves.

As a future Client or Supplier, our lawful basis for holding your information is legitimate interest.

WHAT DO WE DO WITH YOUR DATA?

We only share your information with our business services partners in order to provide the services above.

WHAT DON’T WE DO WITH YOUR DATA?

We do not pass your information to any third parties, apart from our business services partners to carry out the contracted services. We do not use any automated systems relating to your personal data. We do not use your information for profiling.

HOW LONG DO WE KEEP YOUR DATA?

The information we use for communicating with you is kept on an ongoing basis for as long as we have a business relationship with you, or we believe there is a legitimate interest for you.

WHAT ARE YOUR PERSONAL DATA RIGHTS?

If at any point you believe that the personal information we hold on you is incorrect and you want us to correct or delete that information, or you no longer wish us to hold that information or contact you, you can exercise your rights under the current Data Protection laws. These rights include right of access; right to rectification; right to erasure; right to restriction of processing; right to data portability; right to object.

WHO CAN YOU CONTACT IF YOU HAVE AN ISSUE? 


Please contact our Data Protection Officer on 01329 283 225 or send a message to email@hgp-architects.co.uk. If you wish to raise a complaint about how we handle your personal data, you can contact our Data Protection Officer who will investigate the matter. If you are not satisfied with our response, you can make a complaint to the Information Commissioner’s Office (ICO). Their helpdesk number is 0303 123 1113.

For more information about your personal data rights please visit the Information Commissioner Office website at: https://ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/individual-rights/

COOKIE POLICY

This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer/device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer/device.

Cookies are small files saved to the user’s computer’s hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website. Users are advised that if they wish to deny the use and saving of cookies from this website on to their computer’s hard drive, they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

Other cookies may be stored to your computer’s hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.